PRIVACY, DELIVERY POLICIES, SECURE PAYMENT
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TANGIBLE PRODUCT: Full refund granted within 30 days of receipt of product. Customer pays return shipping. Clothing must be unworn and unused. TkoSkin products must be in original container.
DIGITAL PRODUCT: No Refund shall be granted on digital products
If you purchase a pre-order sale, your items will be shipped within 1-2 weeks of the product becoming available.
Shall be available for download immediately
- 50% REFUND: Cancel in writing with these two conditions met — Within 30 days of deposit and 90 days away from retreat– Please ensure your cancellation email is received with a confirmation email from me of its receipt.
- 25% REFUND: Cancel in writing more than 30 days from initial deposit OR between 45 and 90 days from date of retreat.
- 0% REFUND: If canceled less than 40 days from retreat.
- Balance forward. If you have PAID IN FULL and have an emergency within 14 days of retreat, with sufficient documentation 50% of your balance can be forwarded to a future retreat. Balance forward must be used with 12 months or it will be forfeited.
The refund policy is strict on retreats because there are costs associated with your attendance which are paid in advance.